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Shipping Policy – LX EMPIRE

Welcome to LX EMPIRE.
We are committed to delivering your orders safely and efficiently worldwide.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, processing times may be slightly delayed. Customers will be notified via email if there are any major delays.

Shipping Time

Estimated delivery times:

  • Poland: 5–12 business days

  • Europe: 7–15 business days

  • United States & Canada: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs inspections, carrier delays, weather conditions, or other external factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the customer’s location and shipping method.

We may occasionally offer:

  • Free Shipping promotions

  • Discounted shipping during special campaigns

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 2–5 business days to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, or import taxes depending on your country’s regulations.

These charges are the responsibility of the customer.

Delayed or Lost Packages

LX EMPIRE is not responsible for shipping delays caused by:

  • Customs processing

  • Incorrect customer address

  • Weather disruptions

  • Courier service issues

  • Public holidays

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to offer a refund or replacement.

Contact Information

If you have any questions regarding your shipment, please contact us:

📧 Email: support@lxempire.com
🌍 Store: LX EMPIRE

Thank you for shopping with LX EMPIRE.